Accessibility Matters

OUR WEBSITE

The Red Jacket Resorts website is built to comply with the Web Content Accessibility Guidelines (WCAG) Level 2.1 AA standard.

Red Jacket Resorts strives to ensure that its services are accessible to people with disabilities, and continues its efforts to constantly improve the accessibility of its site and services to allow seamless, accessible and unhindered use by people with disabilities.

Despite our efforts to make all site content fully accessible, some content may not yet be adapted to the strictest accessibility standards. This may be a result of not having identified the most appropriate technological solution.

OUR RESORTS

Our resorts include a selection of accessible rooms and common areas with features that vary by property and include wheelchair access, first-floor rooms, roll-in showers, grab bars, access ramps, handheld shower heads, and accessible parking.

For more information about accessible features or available services relating to your specific requirements, please contact our reservation center at 800-752-2538, [email protected], or the live chat icon at the bottom of this page.

OUR DIGITAL PARTNER

Red Jacket Resorts uses iHotelier booking engine from Travelclick for online reservations. TravelClick is also committed to digital accessibility and has taken steps to be compliant with current standards. The iHotelier booking engine may be accessed by “JAWS,” the most widely-used screen reader for the visually impaired, and TravelClick continues to improve this booking platform to comply with the WCAG level AA standards.

COMMENT OR SUGGESTION?

If you are experiencing difficulty accessing content, require assistance with our site, or have a suggestion as to how we can improve the experience for visitors with disabilities, please contact us at [email protected] or 800-752-2538.

Updated: June, 2022